Got Questions?

General FAQ

Valorant boosting is a spectrum of services varying from placement matches, rank boosting, unrated games boosting and more. The services allow you to reach your desired division, placement matches completion and more in a completely safe, anonymous and hassle-free way by allowing our professional Valorant players to play on your account, or by playing with our boosters yourself.
Our team consists of only high-quality players and support staff. We’ve dedicated the past 5 years of our life to provide the highest quality service on the market. We have not failed a single order among hundreds so far and we strive to keep that record for many more years to come. Feel free to have a chat with our lovely Live Chat team to find out more.
We are 100% safe & secure, Boosting Factory’s been around since January 2015, we’ve completed hundreds of orders. But don’t just take our word for it – check out our excellent customer reviews under each of the product modules. In addition, our primary payment processor is PayPal, the most secure payment service available.
You can contact us through our Contact Us page. We’re also online on our Live Chat app that you can find at the bottom right of each page.
Our boosters are semi-pro and pro players from all over the world.
Press the Register button on top right of your screen, or press Login and then register.
We accept PayPal, major credit cards, Skrill (PSC, Neteller, Alipay, Klarna, iDeal and more), and Bitcoin.
Yes, you can cancel your order at any point and we will refund you for the uncompleted part or the whole amount if the order has not been started. Make sure to contact our support team before opening any disputes with the payment processor as that can result in a break of our Terms of Use and additional charges.
If you got banned for boosting when the reason is “account sharing to gain advantage” or anything similar, Boosting Factory does not cover the costs of your account, however such cases are extremely rare due to our team using VPN services to protect your account. Any other possible bans will be covered by Boosting Factory.
Coaching is priced on an hourly base. Each coach has their own coaching methods, varying from VOD reviewing, watching your streaming and playing with you.

Boost Customizing

In the step 2 in the product calculator, check if self play boosting is available for your desired service, if so, press it to switch to self play mode (no account sharing).
Yes, in step 5 activate the streaming feature and you will be able to watch your boost live.
Yes, activate the specific legends feature on step 5 in the product module.
Yes, we can use appear offline feature to hide you from your friends. The feature is activated by default and found on step 5 in the product module.
Yes! Everything you purchase on the site is guaranteed. The only exception is purchasing a duo boost where your performance is not good enough to reach the desired division, in that case, your order will be converted to solo (acc sharing) boosting or you will be charged on an hourly basis for the time spent and refunded the rest if there are any funds left.
Yes, we will always get you the exact or higher division you ordered.
No, when a division boost is on-going, any playing without a booster involved is strictly forbidden. However, if you play and lose, it’s not the end of the world, an extra payment will be required to compensate for the lost games and the boost will resume.
Win-rate guarantee depends on your previous season tier, you can see the win-rate guarantee right on the product module for your particular order. In rare occasions where the booster fails the guaranteed win-rate, he will win 2 extra NET wins for each extra loss under the guaranteed win-rate. In a case where your account is placed 1 division higher than the previous season, the boost is considered completed.
It is hard to approximate that due to everchanging algorithms in Valorant. However, most of our customers see a rank increase compared to the previous season.
We do not have a win-rate guarantee for unrated games, however, our professionals in most cases win the majority of unrated games.
For example, on an order of 5 wins a booster happens to lose 2 games. This means that he will need to win 2 more wins in order to complete the boost with 7-2 (total of 5 pure wins completed). Therefore, your win boosting will always bring you a rank increase. The same is valid for duo boosting.
After 5 wins, your account will in most cases be a higher division which means that the price is possibly higher, that is why you can purchase 5 wins at once.

Boost Delivery

Most boosts are started within 30 minutes of purchase, on days when there’s a large workload, it can extend up to 8 hours.
You will receive an email receipt regarding your purchase and instructions on what to do next. Login to our website, find your order and talk to your booster as soon as one is assigned in order to start your order.
It depends on the size of your order, anywhere from 30 minutes up to multiple days, depending on the size of your order. We offer an approximate completion timeframe found on the left lower corner of the product module.
Login to our platform, find your order, open it and you will find the tracking part easily.
Absolutely, contact us through Live Chat or Contact Form and explain what’s the problem, we will change your booster and find out what was the reason for the poor performance so it does not happen again.
No. If any booster offers to contact you outside the game and our members area, let our team know through Live Chat and we will provide you a free thank you boost in return. Please do not offer your contact details to our boosters.

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