FAQ

GOT QUESTIONS?


Frequently Asked Questions

About Boosting Factory

What is Boosting Factory's Overwatch Boost service?

Overwatch boosting is a service that allows you to reach any higher rank you desire. Our team of professional boosters will provide will handle your boost in a timely manner. You can also book a Duo Queue service where you get the chance to play with Top 500 semi-pro and pro players from all around the world.

Why should I choose Boosting Factory to handle my boost?

Our team consists of only high-quality players and support staff. We’ve dedicated the past 2 years of our life to provide the highest quality service on the market. We have not failed a single order among hundreds so far and we strive to keep that record for many more years to come. Feel free to have a chat with our lovely Live Chat team to find out more.

Is Boosting Factory safe?

We are 100% safe & secure, Boosting Factory’s been around since January 2015, we’ve completed hundreds of orders. But don’t just take our word for it – check out our excellent customer reviews under each of the product modules. In addition, our primary payment processor is PayPal, the most secure payment service available.

How can I contact Boosting Factory?

You can contact us through our Contact Us page. We’re also online on our Live Chat app that you can find at the bottom right of each page. If you’re more of a Skype person, feel free to add us and chat:

Who are your boosters?

Our boosters are semi-pro and pro players from all over the world.

About Boosting Factory’s Services

Does your Guaranteed Top 500 service include rating maintenance?

No, the service includes the Top 500 rating + 50 games quota. We can maintain your rating on a weekly basis or per game basis with another service called Skill Rating maintenance, you maintain as long as you’d like us and pay in multiple installments instead of cashing out a large sum of money at once. Contact us for any further inquiries.

Can I play on my account with your boosters (Duo Queue Boosting)?

Yes, choose the Duo Queue icon that you find in between the 2 large flags in the product module.

Can you stream my boost?

Yes, choose the Stream icon that you find in between the 2 large flags in the product module.

What is a NET win?

A NET win is what we call a pure win. For example, an order consisting of 10 NET wins means the booster will end the order with 10 wins in plus. Meaning if he lost, let’s say 2 games, he will have to win 12 in total in order to have 10 pure wins. (12-2 = 10)

Can I choose specific heroes for the booster to play with?

Yes, free of charge, this is a limited time offer, hurry!

Will you get me lower or higher of the SR I ordered?

We will always get you the exact or higher SR you ordered.

How does Skill Rating Maintenance work?

SR maintenance service is a service that prevents your account from decaying. A booster will play a minimum of 7 games per week on your account and finish it with same or up to +20 SR.

Can you appear offline while boosting so nobody sees I'm online during the boost?

Yes, we can boost you on another server and your friends will not see you online, Skill Rating is transferred to your original region as soon as you log in there.

Placement Matches FAQ

Why should I purchase an Overwatch Placement Matches boost?

A placement matches boost is the most affordable way to reach high Skill Rating you desire. The 10 placement games make the most impact on your placing and winning as many as possible is crucial. Placements are and always will be most money wise efficient way of boosting, fixing a bad placement costs a lot more.

How many wins do you guarantee?

During preorders period, we guarantee 80% win rate when we operate the account and 70% when you play on the account. During season, we guarantee atleast 70% wins when we handle the account, and 60% when you play on the account with 1 booster. With each additional booster, guarantee goes up by 10%. In most cases, we win more than 80% in solo and duo with only 1 booster. For last season Grandmaster and Top 500 accounts, the guarantee is 7/10 during preorders and regular season. If an account is placed in 4000 or higher, boost is considered completed.

What happens if you do not meet the guaranteed win rate?

For each extra loss we will boost 4 NET wins per each extra loss, and for each draw we will boost 2 extra NET wins, free!

What rating will I reach after you do my placement matches?

It’s not possible to predict your rating due to a number of variables and changes Blizzard implements every season. However, we operate on a win-rate guarantee and by buying a boost here, almost every single account ends up with its rating higher than last season. Completely fresh accounts usually end up at 3400+-. Placements are and always will be most money wise efficient way of boosting, fixing a bad placement costs a lot more.

As Last Season Skill Rating, do I select my highest or the one I ended the season with?

Select the one you ended up with, but if you only lost rating by decaying, meaning the MMR remained high, select your highest.

Purchasing & Delivery FAQs

Where do I register for Boosting Factory?

Your account for Boosting Factory is created automatically with the purchase!

After I purchase, when will my boost start?

Most boosts are started within 30 minutes of purchase, on days when there’s a large work load, it can extend up to 8 hours.

How do I purchase?

Step 1 – Visit out product page and Select your boosting type by clicking on the tabs Skill Rating Boosting | Placement Matches | NET Wins Boosting
Step 2 – On the left flag, hover over clickable items and press each that has a little pen over it and see if it matches your status, such as Server, Current Skill Rating, Last Season Rating and so on. Do the same on the right flag. Press Checkout and follow the instructions.
Step 3 – Fill in the order form and checkout with PayPal.
Step 4 – Log in to our dashboard with your Contact email and no password on the first login.
Step 5 – One of our professionals will initiate a chat with you and start the order.

Is purchasing an Overwatch boost safe?

While purchasing an Overwatch boost where our professionals handle your account is against Blizzard’s ToS, since our opening in January 2015, we’ve had zero cases of bans in both Heroes of the Storm and Overwatch due to our VPN service that allows us to mimic your country’s IP address. Purchasing an Overwatch Duo Queue boost is completely allowed by Blizzard.

Do you accept other means of payment?

Our primary processor is PayPal. We also accept Skrill and BTC, both modules are in development but we’re able to take your payment manually, please contact us via Live Chat, Skype or Contact Us page.

I made a purchase, what now?

Feel free to log in to our Dashboard using just your e-mail and track your order from there, you can chat with an admin and your designated booster there. We’ll need an Email unlocking code in order to access your account in case you did not purchase a Duo Queue boost.

After Purchase FAQs

Can I keep my authenticator on?

Yes, you can. Note that it might slow down the service as you’re required to be present during every login.

How can I track the progress on my order?

You can track your progress by logging into our Dashboard and having a chat with your booster.

How long will my Overwatch boost take?

All boosts are usually started within 30 minutes of purchase, the length itself depends on the size of your order. All boosters do their best to complete the order in shortest time possible. Support agent might have a better approximation for you, feel free to ask.

My booster isn't doing as well as I hoped him to, can I get a different one?

Absolutely, contact us through Skype or Live Chat and explain what’s the problem, we will change your booster and find out what was the reason of low performance so it does not happen again.

Am I allowed to contact the booster outside of the game and members area?

No. If any booster offers to contact you outside the game and our members’ area, let our team know through Skype/Live Chat and we will provide you a free thank you boost in return. Please do not offer your contact details to our boosters.


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