FAQ

GOT QUESTIONS?



General FAQ

What is Boosting Factory's Overwatch Boost service?

Overwatch boosting is a service that allows you to reach any higher rank you desire. Our team of professional boosters will provide will handle your boost in a timely manner. You can also book a Duo Queue service where you get the chance to play with Top 500 semi-pro and pro players from all around the world.

Why should I choose Boosting Factory to handle my boost?

Our team consists of only high-quality players and support staff. We’ve dedicated the past 2 years of our life to provide the highest quality service on the market. We have not failed a single order among hundreds so far and we strive to keep that record for many more years to come. Feel free to have a chat with our lovely Live Chat team to find out more.

Is Boosting Factory safe?

We are 100% safe & secure, Boosting Factory’s been around since January 2015, we’ve completed hundreds of orders. But don’t just take our word for it – check out our excellent customer reviews under each of the product modules. In addition, our primary payment processor is PayPal, the most secure payment service available.

How can I contact Boosting Factory?

You can contact us through our Contact Us page. We’re also online on our Live Chat app that you can find at the bottom right of each page. If you’re more of a Skype person, feel free to add us and chat:

Who are your boosters?

Our boosters are semi-pro and pro players from all over the world.

Where do I register for Boosting Factory?

Your account for Boosting Factory is created automatically with the purchase!

What payment methods do you accept?

We accept PayPal, major credit cards, Skrill (PSC, Neteller, Alipay, Klarna and more) and Bitcoin.

Can I cancel my order and get a refund?

Yes, you can cancel your order at any point and we will refund you for the uncompleted part or the whole amount if the order has not been started. Make sure to contact our support team before opening any disputes with the payment processor as that can result in a break of our Terms of Use and additional charges.

What if I get banned?

If you got banned for MMR boosting/ELO boosting, Boosting Factory does not cover the costs of your account, but will gladly help you with Blizzard’s support in order to attemp an unban. Even though the risk is very low (less than 1%), we cannot guarantee 100% safety. Any other possible bans will be covered by Boosting Factory.

How does coaching work?

Coaching is priced on an hourly base. Each coach has their own coaching methods, varying from VOD reviewing, watching your streaming and playing with you.

Boost Customizing

How can I purchase a Duo boost (No account sharing)

Visit our services page page, customize your boost and press the “Duo Queue” box found on the very top of the boost customizer module.

Can you stream my boost?

Yes, choose the Stream box found below the 2 flags in the purchase module.

What is a NET win?

A NET win is what we call a pure win. For example, an order consisting of 10 NET wins means the booster will end the order with 10 wins in plus. Meaning if he lost, let’s say 2 games, he will have to win 12 in total in order to have 10 pure wins. (12-2 = 10)

What is Per Game Boosting service

Per Game boosting service allows your to purchase a desired number of games, it is our cheapest service because it is not outcome dependent, meaning, the booster can win or lose a game that you purchased. Each booster will do their best to win 100% of the games, if the game allows him.

Can I choose specific heroes for the booster to play with?

Yes, simply activate the feature found below the flags in the purchase module.

Will you get me lower or higher of the SR I ordered?

We will always get you the exact or higher SR you ordered.

How does Skill Rating Maintenance work?

SR maintenance service is a service that prevents your account from decaying. A booster will play a minimum of 5 games per week on your account and finish it with same or up to +30 SR.

Can you appear offline while boosting so nobody sees I'm online during the boost?

Yes, we can use Battle.net’s appear offline feature to hide you from your friends. We can also boost you on another server and your friends will not see you online, Skill Rating is transferred to your original region as soon as you log in there. This isn’t advised during Top 500 boosting as the minimum of 50 games is required on your desired Top 500 region to qualify.

Can you use private profile feature during the boost?

Yes, simply request it from the booster during your communication with him.

Why should I purchase an Overwatch Placement Matches boost?

A placement matches boost is the most affordable way to reach high Skill Rating you desire. The 10 placement games make the most impact on your placing and winning as many as possible is crucial. Placements are and always will be the most money wise efficient way of boosting, fixing a bad placement costs a lot more.

If I purchase a 10 placement games pack, how many wins do you guarantee?

End of season rank | Winrate guaranteed

Unranked – 70%+ winrate guaranteed

Bronze (1-1500 SR) – 80%+ winrate guaranteed

Silver (1500-2000 SR) – 80%+ winrate guaranteed

Gold (2000-2500 SR) – 80%+ winrate guaranteed

Platinum (2500-3000 SR) – 70%+ winrate guaranteed

Diamond (3000-3500 SR) – 70%+ winrate guaranteed

Master (3500 – 4000 SR) – 70%+ winrate guaranteed

GM (4000-4250 SR) – 60%+ winrate guaranteed

GM (4250+ SR) – No win-rate guarantee – the games are too volatile for any player to guarantee any outcome. However, our boosters have a significantly higher odds of winning each game than most players out there and they’re your best bet.

The rules apply for purchased FULL 10 PLACEMENT GAMES BOOST – SOLO. For duo boosting it’s 10% less with no win-rate guarantees if you’re higher than 3500.

If I purchase less than 10 placement games, how many wins do you guarantee?

IF YOUR END OF LAST SEASON SKILL RATING IS LESS THAN 4000

1 game – No guarantee
2 games – 1 win guaranteed
3 games – 2 wins guaranteed
4 games – 2 wins guaranteed
5 games – 3 wins guaranteed
6 games – 4 wins guaranteed
7 games – 5 wins guaranteed
8 games – 6 wins guaranteed
9 games – 6 wins guaranteed

IF YOUR END OF LAST SEASON SKILL RATING IS MORE THAN 4000

1 game – No guarantee
2 games – 1 win guaranteed
3 games – 1 win guaranteed
4 games – 2 wins guaranteed
5 games – 2 wins guaranteed
6 games – 3 wins guaranteed
7 games – 3 wins guaranteed
8 games – 4 wins guaranteed
9 games – 5 wins guaranteed

The rules apply for purchased SOLO placement games boosting. For duo boosting it’s 1 win less with no win guarantees if you’re higher than 3500.

What happens if you do not meet the guaranteed win rate?

For each extra loss we will boost 4 NET wins per each extra loss, and for each draw we will boost 2 extra NET wins, free! In cases where the guaranteed win-rate hasn’t been met but we’ve placed your account higher than it was last season, the boost is considered completed.

What rating will I reach after you do my placement matches?

It’s not possible to predict your rating due to a number of variables and changes Blizzard implements every season. However, we operate on a win-rate guarantee and by buying a boost here, almost every single account ends up with its rating higher than last season. Completely fresh accounts usually end up at 3000+. Placements are and always will be most money-wise efficient way of boosting, fixing a bad placement costs a lot more.

As Last Season Skill Rating, do I select my highest or the one I ended the season with?

Select the one you ended up with, but if you only lost rating by decaying, meaning the MMR remained high, select your highest.

Does your Guaranteed Top 500 service include rating maintenance?

No, the service is a one time Top 500 slot, however you can activate a Maintain Top 500 additional feature found under the flags called “Maintenance”.

How does SMS Protect feature required for Top 500 (PC) work?

In order to qualify for Top 500, you need to activate SMS protect, it will reset your counter of games required to qualify to zero, make sure you activate it as soon as possible.

How does Pay a Third feature work?

This feature is available only for Top 500 boosting with Maintenance active. After you activate the feature, your price will be reduced to 1/3 that needs to be paid upfront. Second installment is paid 50 SR away from Top 500, third installment is paid 1 week before Season’s end.

How does Unranked to Guaranteed Tier service work?

The service lets you select your last season tier (or the season you last time played in) to determine your MMR, on the right flag you select your desired tier. A booster will play your 10 placement games and extra games if needed to reach your desired tier.


Boost Delivery

After I purchase, when will my boost start?

Most boosts are started within 30 minutes of purchase, on days when there’s a large work load, it can extend up to 8 hours.

I made a purchase, what now?

Feel free to log in to our Dashboard using just your e-mail and track your order from there, you can chat with an admin and your designated booster there. We’ll need an Email unlocking code in order to access your account in case you did not purchase a Duo Queue boost.

How long will the boost take?

It depends on the size of your order, 10 games will take 8-16 hours. Ask Live Chat support for a better approximation.

I made a purchase, what now?

Feel free to log in to our Dashboard using just your e-mail and track your order from there, you can chat with an admin and your designated booster there.

Can I keep my authenticator on?

Yes, you can. Note that it will slow down the service as you’re required to be present during every log in.

How can I track the progress on my order?

You can track your progress by logging into our Dashboard and having a chat with your booster.

My booster isn't doing as well as I hoped him to, can I get a different one?

Absolutely, contact us through Skype or Live Chat and explain what’s the problem, we will change your booster and find out what was the reason of low performance so it does not happen again.

Am I allowed to contact the booster outside of the game and members area?

No. If any booster offers to contact you outside the game and our members area, let our team know through Skype/Live Chat and we will provide you a free thank you boost in return. Please do not offer your contact details to our boosters.


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