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June 2017

Understanding Hero Roles In Overwatch To Progress

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Intro To Roles By Factory’s Overwatch Boosting Team

To get better at Overwatch, you need to have a good understanding of each hero’s role. While the game put all of its characters into 4 categories: Offensive, Defensive, Tank, and Support; it is a bit more complicated than that. Some of this is more well-known, like how Tracer and Genji are called flankers, or McCree and Soldier:76 can be considered the main damage output of the team. In this article, Our Overwatch skill rating boosting team will be putting heroes into smaller subgroups that reflect their role in more details, helping you to get a better understanding of them.

Offensive Roles


Flankers are people who focus mostly on the enemy’s backline before or during the team fight. Some obvious example is Genji, Tracer, Reaper and Sombra since they excel at this getting behind the enemy and cause havoc. While not dealing as much damage as the main DPS, flankers can single-handedly win a team fight if they can pick off the opposing support early, leaving their frontline much more vulnerable. Flankers make up for the lack of their damage by having good mobility skill, better than any others in the game, and since their targets are usually the squishier ones, the high damage is not that necessary.


Spammers are heroes who, you guessed it, spam (Spamzo anyone?). They are useful in holding down certain chokepoints, along with breaking the enemy’s shield. Their common trait is that they have high damage output but is usually hard to be accurate from mid to high range, check our Hitboxes article by our Overwatch boosting team.

The spammer group consists of Pharah, Hanzo, Junkrat and Bastion. 3 out of the 4 has a projectile attack that deals a lot of damage, while Bastion, even though being a hit-scan character, is hard to aim with due to widespread. All of them can keep a chokepoint in check pretty well, and they can all eat the enemy’s Reindhardt/Orisa’s shield for breakfast.

Main DPS

This role is the most straight-forward in our of the 3 categories: they do damage. While spammers can also do damage, often time even more than the main DPS and even with better range, these guys has one thing that none of the spammers have: accuracy. When ⅓ of the time your target is not a tank and therefore doesn’t have a hitbox of a car, this factor comes into play. They are better at picking off people than the spammer, like getting that annoying Pharah out of the sky, or killing the Tracer that’s running around your backline, and better at dealing damage than the flankers, making them a huge threat toward anyone in the game.

All they need to do is staying alive and keep the crosshair glued to the enemy, then fire away. This sounds easier than it actually is, since during a real game you’ll need to have good positioning and a good aim in order to dish out damage, but that’s the basic gist of it. Which one of the 3 DPS that you use is up to you, since in many situations they have the same role. However, there are times when one shines better than the others. For example, if you want to deal with a Tracer then McCree is your best bet, while if you want to kill an enemy spammer Widowmaker is usually the much better choice, if you can aim well of course, claims our OW boosting team.


Main Tank

These are the guys whose job is to actively shield and taking damage for their teammates. They all have some kind of defensive ability (Shields, Barrier, and Defense Matrix), and are capable of controlling an area by shielding and blocking off the entrance. Having a good tank is the key to counter the opposing main DPS because while having a lot of damage, they usually don’t do enough to get through the shield before the enemy team gets in position. In close range, they can out-damage every other character in the game in term of a 1v1 fight. That’s not what you should be doing, however, since your main task is to be the shield for your team, not the sword (or Hammer, or Gun), suggests our Overwatch skill rating boost team.


The next role in this category is the Initiators. While they’re bulky on their own and can survive for quite a long time, they have nowhere near the main tank’s durability. While Mei and Winston both have some form of a shield, they usually use it to protect themselves rather than their teammates. These guys, as the name suggested, excels at starting a fight, whether by jumping straight into the enemy’s team (Winston), or getting an important pick at the start of the fight (Roadhog, Mei). The Initiators are also a good counter to the enemy Flankers because they have abilities that can shut down their mobility completely. Just with the presence of the heroes in the lineup can sometimes be enough to hold the enemy’s attack back, since no one wants to get picked off by Roadhog, or having their support/main DPS dies to a Winston behind their back. Their ultimate are some of the best disrupting skill in the game as well, with 2 with knockback and one that can completely free an area of the enemy, usually resulting in the enemy backing away from the point.

Support Roles

Offensive Healer

The Healer, as described in their name, heals. Offensive Healers will usually be closer to the frontline than the Defensive Healer, utilizing their abilities that are useful in helping others getting kills. Lucio can speed boost the team in position/chase an escaping enemy, or even jump on the enemy backline and do the heavy work himself with his recent damage buff. Ana, while not as mobile as Lucio, possess a wide range of utility, from a 6 seconds disable that can completely shut down an ultimate to a grenade that can prevent the enemy from healing up (which is possibly the best skill in the game).

Defensive Healer

On the opposite side, we have defensive healers. These guys don’t much for utility, nor do they need to stick close to the frontline. Their job mostly is to stay alive and out of sight, while doing whatever they can to help the team. Mercy is and always will be the most prioritized target for flankers and initiators alike, so your job is to stay alive however you can, and even more so when you have Rez up. Keeping a distance from the frontline while also be aware of any flankers coming your way is the key to survive. Same can be said for Zennyatta, except that with him you can also dish out a lot of damage from far away. Even the tankiest character will meld under Orb of Discord and focus fire, so make sure you utilize that to full potential.


And for the last one of the batch, we have the 2 characters that are considered “cancer” by most players and our Overwatch boosting team! While the healing is non-existent, they can increase their team’s survivability by increasing their max health, either through armor pack or shield generator. They don’t do a lot of damage either, but both are great at locking off the chokepoint with sentries/turrets.One problem with these guys is that they are very vulnerable without their setup, and often time they are food for the flankers. Both have the potential to be extremely powerful in the right position, but to do that you need to keep in mind that you are a support, not a DPS. That means sticking with your team, protect the healers, and occasionally setting up the defense.

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Pharmercy: A Fantastic Independent Duo

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pharmercy boosting factory

Introduction By Our Overwatch Boosting Team

With the recent buff to Mercy’s survivability after rez and faster health regen, the Pharmercy package has found its way back into the meta once again. This combo, using a Pharah and a Mercy in a team comp, revolves around the fact that they both enable each other to do their job more effectively. Pharah is always a good target for Mercy to fly to, and Mercy can boost Pharah’s damage and survivability. This is probably the best combo for a 2-stack since not everyone in the game can be on the same page as far as communication go, and this combo really doesn’t require your teammate’s help.

Benefits for Mercy

Mercy flies, but has one critical problem is that she can only fly toward an ally, thus she can’t freely fly around in the air. By having a Pharah on the team, this problem gets solved very easily, as Pharah is naturally an airborne character. While in the air with Pharah, Mercy can do a lot more than when she has a Pharah to fly to, such as escape Genji’s ult, Junkrat’s Tire and so on…

1. Mercy will have a full view of the battlefield from above. Because she’s not an aim-intensive character, she can make call out about what is happening and where the enemy team is, providing useful information to the team.

2. She has an escape route if she gets pinned down by flankers. Most flankers don’t have access to vertical movement (Tracer/Reaper) or are very limited (Genji). Therefore this directly increases her survivability.

3. She has better access to healing teammates. Sometimes on the ground, there are walls and objects that cancel her line of sight towards an ally, which is critical in keeping the team alive. By having access to fly up whenever she wants to, she can heal more effectively.

While Mercy seems pretty impossible to kill with these advantages, she is still very squishy and requires protection, our Overwatch boost team claims. Pharah can do this better than some other DPS because she has a huge range, and even if she can’t finish them off she can at least push them away from the Mercy.

Pharah also, both directly and indirectly, gives Mercy more ult charges. What Mercy lacks in utility, she makes up for it with a strong ultimate, possibly the most game-changing one if used right. By enable Mercy to do her job better, Pharah has already indirectly given Mercy some ult charge. She can also directly gives her ult charge by landing rockets while getting damage boosted.

All in all, by having a Pharah on the team, Mercy can easily be much more powerful than with a team comp that doesn’t include her.

pharmercy boosting factory 2

Benefits for Pharah

The biggest enemies of a Pharah are hit-scan DPS heroes, most notably McCree and Soldier:76. With a Mercy healing her, she won’t be getting 2-3 shot by a McCree anymore. She can also finish them off easier with the damage boost, especially from far away as she doesn’t have damage fall off. Remember that McCree deals 70 damage per body shot and 140 damage per headshot, and Soldier:76 does 20 per shot and 8 shot per second on close range. So even with a Mercy healing, Pharah won’t be able to stay alive if she gets too close and the enemy’s hitting their shot since Mercy only heals 60 per seconds.

However, with a Mercy damage boosting, Pharah actually out-damages both McCree and Soldier:76, and therefore can become the aggressor in this matchup. Pharah also is the most vulnerable while ulting and Mercy can help fix that to a certain degree.

More Tips & Tricks For Pharmercy

Phamercy works best on KotH maps. Pharah has places where she can knock people off the map (and both her and Mercy can gain ult charge off of this). The fight is usually focused on the point, which is always a good thing for a Mercy since her ult works best when the team dies near each other.

As a Mercy, you always need to remember that your goal in the game is not to follow the Pharah, but is to keep the team alive and stay alive yourself. Pharah enables you to do this better, but if you are only healing Pharah then you are not doing it right. A good Mercy will know when to get off the Pharah and go help her team, our Ow SR boosting team can play Mercy at extremely high levels too.

It is important to remember that while Phamercy is a strong combo, it can be countered. As such, don’t be stubborn when you get picked out of the sky by the enemy’s Widow/McCree. Widow only needs 1 shot to kill you, and McCree needs 2 if he is good, rendering Mercy’s healing useless. There’s not a lot you can do as Phamercy against a good hit-scan player and it’s best just to switch to something else.

boosting factory pharmercy comic

One natural enemy of Pharah is D.Va. While usually not capable of killing Pharah herself, D.Va can render a Pharah completely useless. A good D.Va will block most of your rocket, and she can eat your whole ult with ease, sometimes even kill you by flying close while you’re ulting. Make sure D.Va is out of her mech before you do any big plays (Barrage boosting for example), let that to our Overwatch boosting team. 🙂

A good Pharmercy duo can usually win the games by themselves. They have high damage output, great survivability, and a game-changing ultimate to top it off. This combo requires lots of resources from your opponent to deal with since a single McCree/Soldier:76 won’t be able to effectively deal with this most of the time. So utilize this, and keep the sky clear.

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