FAQ

FIND OUR FREQUENTLY ASKED QUESTIONS



General FAQ

What is Boosting Factory's Apex Legends boosting service?

Apex Legends boosting is a service that allows you to reach any number of wins, kills, levels and achievements you desire. Our team of professional boosters will provide will handle your boost in a timely manner. You can also book a Squad service where you get the chance to play with the semi-pro and pro players from all around the world.

Why should I choose Boosting Factory to handle my boost?

Our team consists of only high-quality players and support staff. We’ve dedicated the past 2 years of our life to provide the highest quality service on the market. We have not failed a single order among hundreds so far and we strive to keep that record for many more years to come. Feel free to have a chat with our lovely Live Chat team to find out more.

Is Boosting Factory safe?

We are 100% safe & secure, Boosting Factory’s been around since January 2015, we’ve completed hundreds of orders. But don’t just take our word for it – check out our excellent customer reviews under each of the product modules. In addition, our primary payment processor is PayPal, the most secure payment service available.

How can I contact Boosting Factory?

You can contact us through our Contact Us page. We’re also online on our Live Chat app that you can find at the bottom right of each page. If you’re more of a Skype person, feel free to add us and chat:

Who are your boosters?

Our boosters are semi-pro and pro players from all over the world.

Where do I register for Boosting Factory?

Your account for Boosting Factory is created automatically with the purchase.

What payment methods do you accept?

We accept PayPal, major credit cards, Skrill (PSC, Neteller, Alipay, Klarna and more) and Bitcoin.

Can I cancel my order and get a refund?

Yes, you can cancel your order at any point and we will refund you for the uncompleted part or the whole amount if the order has not been started. Make sure to contact our support team before opening any disputes with the payment processor as that can result in a break of our Terms of Use and additional charges.

What if I get banned?

If you got banned for MMR boosting/Win boosting, Boosting Factory does not cover the costs of your account, however that has never happened so far. Any other possible bans will be covered by Boosting Factory.

How does coaching work?

Coaching is priced on an hourly base. Each coach has their own coaching methods, varying from VOD reviewing, watching your streaming and playing with you.

Boost Customizing

How can I purchase a Squad boost (No account sharing)

Visit our services page page, customize your boost and press the “Squad” box found on the very top of the boost customizer module.

Can you stream my boost?

Yes, choose the Stream box found below the 2 flags in the purchase module and activate it before purchasing.

Can I choose specific legends for the booster to play with for my boost?

Yes! Find the feature on the left flag in the purchase module and select your hero there. For Leveling or Apex Ranked boosting service, you will find the feature in the additional features below the flags.

Can you appear offline while boosting so nobody sees I'm online during the boost?

Yes, we can use appear offline feature to hide you from your friends.

Is my Apex Legends ranked boost guaranteed?

Yes! Everything you purchase on the site is guaranteed. The only exception is purchasing a Squad boost where your performance is not good enough to reach the desired RP, in that case, your order will be converted to solo (acc sharing) boosting or refunded.

Will you get me exactly the RP amount I ordered?

We will always get you the RP amount ordered or higher than that (in case the last match awards the booster more points than needed, free of charge, of course.

Can I play ranked during my RP boost?

We prefer that you don’t, however, if you do and lose points, you will need to pay for the difference. In case you gain RP during the boost, we will boost you extra RP to compensate for your solo gains.

Boost Delivery

After I purchase, when will my boost start?

Most boosts are started within 30 minutes of purchase, on days when there’s a large work load, it can extend up to 8 hours.

I made a purchase, what now?

Feel free to log in to our Dashboard using just your e-mail and track your order from there, you can chat with an admin and your designated booster there. We’ll need an Email unlocking code in order to access your account in case you did not purchase a Squad boost.

How long will the boost take?

It depends on the size of your order. Ask Live Chat support for a better approximation.

How can I track the progress on my order?

You can track your progress by logging into our Dashboard and having a chat with your booster.

My booster isn't doing as well as I hoped him to, can I get a different one?

Absolutely, contact us through Live Chat or Contact Form and explain what’s the problem, we will change your booster and find out what was the reason of low performance so it does not happen again.

Am I allowed to contact the booster outside of the game and members area?

No. If any booster offers to contact you outside the game and our members area, let our team know through Live Chat and we will provide you a free thank you boost in return. Please do not offer your contact details to our boosters.


Get Started Now